National Baked Goods Company Reduces Chargebacks by 87%

OVERVIEW 

A national manufacturer of baked goods, breakfast foods, and desserts was seeking a third-party
logistics provider (3PL) to design and deliver an optimized supply chain that would control
distribution costs and improve retail compliance processes with major retail partners like Walmart, Target, Kroger, Albertsons, and other major food retailers. 

CHALLENGE

The company was looking to unify multiple brands under a single supply chain solution
that would improve operational efficiencies.

1. Inefficient retail compliance processes were straining relations with Walmart,
   Target and major food distributors.
2. Disorganized process flows, staging configurations, case picks and space
   mismanagement resulted in a bloated DC network.

“We needed a 3PL that could help us optimize our DCs and collaborate as a strategic partner to build a retail compliance process to control charge-backs.
— VP of Supply Chain | National Baked Goods Company

SOLUTION

The company partnered with ODW Logistics to analyze their supply chain and optimize their existing network.